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Our team is dedicated to assisting you with any inquiries or concerns. We are committed to delivering exceptional customer service, high-quality products, and fast shipping.

4.9/5

Average Rating
From 2,847 reviews

1500+

Happy customers
Nation wide

2100+

Horse Gear sold
Since 2019

#1

Trusted desination
for horse gear

Authorized Dealer

Official warranties

Free Shipping

On orders over $299

30-Day Returns

Hassle-free policy

Secure Checkout

SSL encrypted

Flexible Payment

Multiple options

Price Match

Guaranteed

FAQ, RETURNS & SHIPPING POLICIES

📦 SHIPPING INFORMATION

Where do you ship?
We are proud to ship across Australia. We also offer international shipping to select countries. Please proceed to checkout to see if we ship to your location and for accurate shipping costs.
How long does shipping take?
- Standard Shipping: 3-7 business days
- White Glove Delivery: 7-14 business days (for large items)
- Most orders ship within 1-2 business days
What shipping carriers do you use?
We partner with FedEx, UPS, and specialized freight carriers for large items based on your location and item size.
Do you offer expedited shipping?
Yes, expedited options are available at checkout for an additional fee.
How much does shipping cost?
- Free Standard Shipping on orders over $799
- Under $799: Calculated at checkout based on size/weight

📦Order Processing

When will my order ship?
Most orders ship within 1-2 business days. You'll receive tracking information via email once shipped.
Can I change my shipping address?
Address changes must be requested within 2 hours of ordering. Contact orders@aesovabeds.com immediately.
Do you ship to PO boxes?
No, we cannot ship to PO boxes due to carrier restrictions on large items.
What if I'm not home for delivery?
Carriers will typically attempt delivery 3 times. You may need to pick up from their local facility if all attempts fail.

Lets talk

Drop us a message and we will get back to you shortly

 

    *We respond to all inquiries within 4 business hours*

    Company information

    Drop us a message and we will get back to you shortly

     

    Warehouse location:

    6 Cessna Wy, Cambridge, Tasmania 7170

    Business hours:

    Monday to Saturday- 9:00am to 5:00pm
    Sunday- 10:00am to 5:00pm

    Email us:

    orders@equestrianstable.com
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